Copilot can now generate case summaries during the "ask an issue" facet pane. Buyer service representatives (service Associates or Reps) can look at case summaries without having shedding context of the things they're working on, and speed up case ramp-ups, transfers, and wrap-ups. Representatives might also use Copilot to get https://paxtonufjjr.onesmablog.com/an-unbiased-view-of-hbs-case-study-help-76664142